warranty & service

warranty activation

Have any questions or concerns? 

We’re always ready to help!

Call us at

1-866-755-1015

or send us an email to:

OWNERS MANUAL

Click below to download the owners manual for our Infrared Saunas!

INSTALLATION VIDEO

RETURNS

Blackstone Saunas does not carry a Return or Exchange policy. All sales are final, if there issues with your sauna they can be repaired and parts can be replaced. Due to the fact the our saunas are meant for health & leisure we cannot take back any saunas, opened or sealed boxes of Infrared Saunas.