warranty & service
warranty activation
Have any questions or concerns?
We’re always ready to help!
Call us at
1-866-755-1015
or send us an email to:
OWNERS MANUAL
Click below to download the owners manual for our Infrared Saunas!
Signature Series Saunas (2022 and Newer)
Classic Series Saunas (2020-2022)
Classic Series Sauna (2018-2020)
Classic Series Sauna (2015-2018)
INSTALLATION VIDEO
RETURNS
Blackstone Saunas does not carry a Return or Exchange policy. All sales are final, if there issues with your sauna they can be repaired and parts can be replaced. Due to the fact the our saunas are meant for health & leisure we cannot take back any saunas, opened or sealed boxes of Infrared Saunas.